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ABSTRACT
This project is a review “Productivity and Human Resource
development in Nigeria case study of Imo State civil servant”. The
problem identified was Work motivation and compensation, Ethics and
Values, Work Attitude and Recruitment and Selection Process. This write
up showed the relevant literature concerning the project topic. It goes
further to explain HRM and Productivity in Nigeria, Using a study of Imo
State civil servant. The descriptive survey method was used and the
research tool was questionnaire. 250 staffs answered the questionnaire.
Frequency
percentages and criterion mean score of 2.5 were used in data analysis
using Chi-square formula and presentation was done by the use of tables.
The findings from the study showed that the factors of Productivity and
Human Resource development in Nigeria. Finally, solutions and
recommendations were proffered, in which emphasis was made on the
remedies. The write up is duly summarized.
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF STUDY
The development of any nation depends to a very large extent on the
calibre, organization and motivation of its human resources. In the
specific case of Nigeria where diversity exerts tremendous influence on
politics and administration, the capacity to increase the benefits and
reduce the costs of this diversity constitutes a human resource
management challenge of epic proportion in its public sector
organizations. Human Resource Management (HRM) is the function within an
organization that focuses on recruitment of, management of, and
providing direction for the people who work in the organization. Human
Resource Management can also be performed by line managers.
Human Resource Management is the organizational function that deals with
issues related to people such as compensation, hiring, performance
management, organization development, safety, wellness, benefits,
employee motivation, communication, administration, and training.
Human Resource Management is also a strategic and comprehensive approach
to managing people and the workplace culture and environment. Effective
HRM enables employees to contribute effectively and productively to the
overall company direction and the accomplishment of the organization’s
goals and objectives. Human Resource Management is moving away from
traditional personnel, administration, and transactional roles, which
are increasingly outsourced. HRM is now expected to add value to the
strategic utilization of
employees and that employee programs impact the business in measurable
ways. The new role of HRM involves strategic direction and HRM metrics
and measurements to demonstrate.
HRM covers a wide range of activities. The main area of study we will
focus on will be incentives and work organization. Incentives include
remuneration systems (e.g. individuals or group incentive/contingent
pay) and also the system of appraisal, promotion and career advancement.
By work organization we mean the distribution of decision rights
(autonomy/decentralization) between managers and workers, job design
(e.g. flexibility of working, job rotation), team-working (e.g. who
works with whom) and information provision.
Human resource management encompasses the traditional personnel
functions of recruitment, selection, training, motivation, compensation,
evaluation, discipline, and termination of employees. Each of those
tasks demands particular skills. Increasingly, human resource management
is being recognized for its strategic importance to organizations and
jurisdictions, and is moving beyond its traditional position as a
monitor of compliance. This course is designed to provide you with an
understanding of the evolution of human resource management policies and
practices, and how changes over time reflect shifting societal values
and environmental circumstances. Our emphasis is on improving
understanding of the
historical context and current conditions of public sector HRM and
developing basic skills necessary to be an effectively manage human
resources.
According to Likert (1996:112) the term human resource refers to the
talents.” Thus the term connets man in relationship to the world of
works. Such work involves producing things and providing services of all
kinds in the social political, cultural and economic development of a
nation.
“Human resources management is simply described as the management of the
human resources in an organization for optimal utilization and
attainment of organizational objectives” Banjoko (1996:69) AS opined by
Harbinson (1998 :213) man power refers to human beings i.e. human
resources of an organization or nation regardless of their skill. They make
organizations functions”. Karen (1999:89) looks at manpower as a unique
resource. It is an indispensable means of converting all other resources to
mankind use and benefits” How well it is used determines how well an
organization performs. Human resources management takes place within
the frame work of an organization in a purpose constrict, deliberately
designed to achieve certain goals. The efficiency with which that
organization is operated will depend to a large extent on how utilized.
For a manager to be effective, the manager has to design a programme
which ensures the selection and training of employees for the jobs that
best suit their abilities and motivating them to exert that maximum
effort for the attainment of the corporate objective.
1.2 STATEMENT OF PROBLM
The management of any organization be it profit or non profit oriented
institution or organization is often faced with one common problem. This
problem normally has to do with the efficient and effective utilization
of resources for the attainment and of organization goals and
objectives. The set goals and objectives clearly justify the existence
of any organization and therefore its realization or non-realization
determines the survival or untimely death of such organization. The need
to realize organizational objectives imposed on management a variety of
problems which management needs to tackle from time to time. It has
often been
discovered that improper and poor management of human resources in organizations usually leads to problems such as.
1. High labour turnover
2. Low employee morale
3. Lack of job satisfaction
4. Reduced creativity and sturned growth on the part of the employee
5. Lack of employee motivation which often result in low employee productivity and
6. Reduce corporate profitability and threatened growth and survival
of the organization.
The effects of these problems on employee productivity and how it
could be reduced or eliminated completely to enhance productivity via
effective human resources management is what the research is set to
achieve.
1.3 OBJECTIVE OF THE STUDY
The main objectives of the study are to critically assess the
productivity and humam resource development in Nigeria Organization with
a view to:
1) Identifying the importance of HRM to an organization in Nigeria
2) Identifying the need for HRM in an organization
3) Identifying problems associated with HRM in organizations.
4) Examine the trend and techniques of HRM in organizations
5) Reviewing the process of HRM and its impact on organization
productivity
6) Identifying the relationship between effective HRM and
organizational profitability.
7) Identifying the problems associated with HRM and profer solutions
to them.
1.4 RESEARCH QUESTIONS
1. What is the evidence to prove that work motivation and compensation contributes to the productivity of an organization?
2. What is the evidence to prove that Ethics and Values contribute to poor productivity of an organization?
3. What is the significant relationship to show that work attitude of
workers by workers affects the productivity of an organization?
4. What is the evidence to show recruitment and selection process of
workers affects the productivity of public sector organization?
1.5 RESEARCH HYPOTHESES
The following research hypotheses are tested.
The researcher uses hypotheses HO which is a test of no difference
HO1: There is evidence to prove that work motivation and compensation contributes to the productivity of an organization.
HO2: There is evidence to prove that Ethics and Values contribute to poor productivity of an organization.
HO3: There is a significant relationship to show that work attitude of
workers by workers affects the productivity of an organization.
HO4: There is evidence to show recruitment and selection process of
workers affects the productivity of public sector organization
1.6 SIGNIFICANCE OF STUDY
Human Resource Management is the backbone of any economy production of any nation.
HRM plays a vital role in the productivity of the Nigeria public sector
organizations. It is therefore important to identify the significances
of the research work which are subdivided as:
1. The findings of this research will serve as a guide in the productivity of other public sector through their human resource.
2. The findings of this study will enable for proper management of human resource
which will lead to effective customer value and productivity in public sector
organization management.
3. It will also enhance government, private sector and general public participation
contribution in addressing these human resource management in public sector
organization.
4. The study will enable me to contribute my own views and ideas on
managing human resource and productivity in the civil servant of
Nigeria.
5. The study will be of immense help to other people and students who might wish to carry out other researches in the field.
1.7 SCOPE OF THE STUDY
The work is on Productivity and human resource development in Nigeria,
with Civil servant as a case. It will cover the concept of
productivity; examine Human Resource Management in Public Sector, the
impact of HRM on Productivity in civil servant and also the challenges
of Human Resource Management in Public Sector.
1.8 LIMITATIONS OF THE STUDY
In carrying out this research many factors served as constraints:
1. The limitation of the research title as just HRM and Productivity in the Nigeria civil servant.
2. Financial Limitation.
3. Inadequate Time: time factor constitutes the major limitation of this
research study. It relates to the fact that the time for research work
was short because it was combined with lectures, studies and
examination.
4. Negative attitude of respondent: the problem facing the researcher
with regards to the respondents relates to the non-cooperation and
uncompromising attitude some respondents in giving
1.9 DEFINITION OF TERMS
(a) Document study: Ikeagwu (1998:89), a document study refers to
the study of any written material that contains information about
the happenings that are being studied.
(b) Manpower: Harbinso (1998:106) refers manpower as human
being i.e. human resources of an organization for optional
utilization and attainment of organizational objectives.
(c) Manpower development: According to Kennedy (1961:57) this is
a process of acquiring and increasing the number of persons who
have educational skills and experience, and motivation which are
critical for economic and social development of an organization. It
includes investment by society in education, investment by
employer’s in training and investment by individual in time and
money in their own development.
(d) Productivity by (Mail, 1978:42) is seen as reaching the highest
level of performance with the least expenditure of resources. It
represents the output of goods and services which can be obtained
from a given input indices as manpower const/unit of output,
manpower cost as a ratio of sales, per employee and contribution
per employee. Internal and external either through reduction in number of mechanization by Bedium (1987:80).
(e) Training: Is defined as discipline and instruction which improve
character through exercises to achieve objectives or goals
efficiently. Rom Herzog (1977:102).
(f) Staff appraisal: Refers to critical pessssssrformance appraisal it
plays important role in determine who has potential for
development (Banjoko, 1996:46). Each manager or head of
department filling a form over viewing certain areas of
performance of the subordinates normally carries it out. The form
which each manager is expected to complete in respect of the staff
has various columns for recording salient aspects of an employee’s
contribution over a period of twelve months.
(g) Compensation what the employees receive in exchange for their
contribution to the organization Kertk, (1996:8).
(h) Manpower Plan: Is action steps to meet manpower need. It is
specific action plan or blue prints for bridging the gap between the
forecast and the inventory to be met as a result of changes in the
existing workforce. Specific plans will have to be developed for the
recruitment training and transfer of the necessary personnel. Karek,
(1999:102).
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