Design and Implementation of a Complaint Management System for University

Design and Implementation of a Complaint Management System for University

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This is project was developed using laravel framwork. the main aim of the project is to build a complaint system for student is a university to submit all thier complains with the need to start writing latters that will take longer time to be reviewed or attended to.

The system allows every student send thier complains and they will be able to track the response made from the administrator regarding the complain.

System Functionalities
  • Registration and login
  • Create a complain page
  • Edit complain
  • User profile page
  • View response to complain
  • Delete a complain
  • Administrator dashboard
  • Admin can answer a complain based on priority
  • Admin can see all response made to a complain
  • Admin can close the status of a complain
The system follows a good a clean structure of development to ensure simple ingetration to any exisitng school website.
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