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STATEMENT OF THE PROBLEM
During this research work, it was discovered that the Airline Ticketing
and Management System used by some airline companies only offer the basic
features of a ticketing system such as searching for flights, selecting
available flights and paying for the reservation. This discovery brought about
the idea of creating an improved ATMS.
Some of the problems faced by the
existing systems include:
-
Inability of passengers to select seat(s) for their chosen
flight(s) from the existing reservation system. This has ultimately resulted in
time being wasted at the check-in
counter in assigning seats to passengers before they are allowed to board the
airplane.
- No
option of passengers printing their boarding pass from the existing system.
- Non notification of passengers in the event of flight cancellation or delays
- No access to aircraft maintenance reports to ease passenger fears as regards to air travel and its disasters.
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